Delivery and delivery times

Of course, you would like to know exactly when your order at your doorstep state! That is why we have listed this important information for you.

Delivery times

If you ordered before 16:00, we make sure your package is still shipped the same day will be. Do keep in mind our opening hours, as we are closed on Sundays, Mondays and Thursdays and do not send parcels. Also, parcel deliverers do not always work on Saturdays.

Therefore, in principle:
Ordered today? Then you will receive your items within 1 to 3 working days!

Of course, we depend on carriers in this respect and can only promise these delivery times for destinations in the Netherlands.
Orders sent abroad may take a few days longer to be delivered.

Delivery

All our parcels are sent by us through MyParcel. For you, this means that MyParcel will give you a track and trace code and you can keep an eye on exactly when your parcel arrives at your door. In addition, you can customise the delivery time yourself.

You can also find the track and trace code of your order via the 'My Account' dashboard on the cycleXperience.nl website.

The carrier which MyParcel works with in the Netherlands is PostNL.