On this page you will find all necessary information for returning items. Do you want to return or exchange an item? There is a 14 day reflection period, within which you can send the article back to us. If want to exchange an item you can just return the item to us and place a new order in our webshop.
Also read the Terms and Conditions for more information on your rights when returning items.
Points of attention when returning items
- Returns are only possible up to 14 days after receipt.
- Returns will only be processed if the completed return form is attached.
- When returning, you can expect your refund within 5 to 8 working days after we have received the return.
How do I return the item?
- The item is still in its original packaging (where possible)
- Shoes and clothing have not been worn and the label has not been removed.
- A copy of the invoice or purchase receipt is enclosed.
- The return form is enclosed with the return package.
EXCEPTIONS | The following items cannot be exchanged or returned:
- Products ordered especially for you.
- Products that can age or spoil.
- Products that cannot be returned due to hygiene.
- Products purchased on sale.
- Audio and video recordings and computer software of which the consumer has broken the seal.